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What is the "Lock-In" visit?

Quick answer

Visit 3. It's the first time we run your fully tuned checklist — same cleaner, every service level set based on your feedback from visits 1 and 2. From here it should feel right every time without you having to think about it.

The first two visits build your home plan: visit 1 sets it, visit 2 adjusts it. Visit 3 runs the finished version for the first time. We call it the Lock-In because that's literally what's happening — your custom checklist is now locked in as the recurring template. Same cleaner runs the same plan at the same service levels every visit going forward. No more calibration, no more "let's see how this works." This is the routine. Most clients describe a specific feeling after visit 3: they stop walking through rooms mentally checking that things got done. The areas that used to bother them just look right. The home stops being something they're testing a service against and starts being something that's handled.

What this means for your clean

  • Visit 3 runs at standard recurring price — visit 1 was the higher initial, visit 2 was free
  • Your cleaner walks in already knowing your home, your preferences, your never-miss items
  • If something's still not quite right after visit 3, this is the moment to flag it. One more adjustment now fixes it for every visit forward.

What to do

  1. Walk through after the visit. Do the areas you cared about most feel handled? Is the clean even across rooms?
  2. If yes, you're locked in. From here it's about keeping the standard, not building it.
  3. If no, tell us on the follow-up call. We'd rather adjust one more level now than have you quietly decide it's not working.

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