How do I update my checklist?

Quick answer

Email or call the office. We update the home plan in our system; your cleaner sees it on their app before the next visit.

Sticky notes on the counter work right up until your cleaner is on vacation and the backup walks in. Verbal notes work right up until shifts change. The only durable place for a change is in the home plan itself. When you tell us — call, email, text the office — we update the plan. From that point forward, every visit (primary or backup) runs the new version.

What this means for your clean

One source of truth, accessible to every cleaner who might come to your home
Changes are permanent, not visit-specific
The home plan history is logged, so we can roll back if a change didn't work

What to do

Send the change — what's different and what room or item
We confirm by email when it's updated
Your cleaner sees the new version on their next visit

Exceptions

For visit-specific one-offs ("we'll be in town for visit X, please skip the office"), call the office directly. We'll note it on that visit without changing your permanent plan.