What if I need to cancel service entirely?
Quick answer
Tell us. No contracts, no cancellation fees. We just ask for [PLACEHOLDER: 48 hours?] notice before your next visit so we can reassign your cleaner.
We never want to be a company you stay with because leaving is annoying. We want to earn your business every visit. If you're moving, your situation changes, or it's not working — you should be able to walk away cleanly.
The notice ask is so your cleaner isn't surprised by a sudden hole in their week. They count on the hours.
What this means for your clean
- No fees or penalties for canceling
- You can restart later — your home plan stays in our system
- We won't try to talk you out of it if you've decided
What to do
- Call or email the office
- Let us know why if you're willing — it helps us improve
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