What is NOT included in a standard clean?

Quick answer

We don't do laundry, dishes, exterior windows, post-construction dust, smoke remediation, hoarding situations, biohazards, or anything involving human or animal waste beyond standard pet messes.

A cleaning company that does everything ends up doing nothing well. Laundry and dishes take unpredictable amounts of time and pull our cleaners off the actual cleaning work. Post-construction, smoke, hoarding, and biohazard situations need specialized equipment, training, and disposal protocols we don't run. Saying no to the things we don't do well is how we stay reliable at the things we do.

What this means for your clean

We don't load your dishwasher or fold your clothes
We don't clean exterior windows or anything outside the home
We don't handle scenarios that require remediation rather than cleaning

What to do

Clear dishes from the sink and counters before we arrive so we can clean the kitchen properly
If you have a remediation situation (post-construction, smoke, hoarding, biohazard), call us — we can recommend specialists

Exceptions

Pet accidents (urine spots, vomit) are part of standard service if flagged. Repeated or severe situations may need a deep treatment quote.