Your beautiful natural stone countertops or floors have developed dull, cloudy spots that just won't go away. You've tried wiping them down, but the luster is gone, and the surface feels rough or etched in places. It looks like permanent damage, and you're worried about making it worse.
You’ve likely used common household cleaners, perhaps even tried a DIY solution like vinegar or lemon juice, hoping to restore the shine. Instead, these attempts often leave behind new dull patches or expand the existing ones. It’s frustrating to see your efforts backfire, and it’s not because you’re doing it wrong, but because natural stone reacts uniquely to many cleaning agents.
Natural stone surfaces, common in Denver homes as granite countertops, travertine tile, and slate floors, are highly sensitive to pH. Acidic cleaners, like vinegar, citrus-based sprays, or many bathroom descalers, chemically react with the minerals in the stone, literally etching the surface. This creates those dull, rough spots that cannot be polished out. Even some strong alkaline cleaners can cause damage. The only safe and effective way to clean natural stone without causing irreversible damage is with a strictly pH-neutral cleaner, specifically formulated to respect the stone's delicate composition.
Cleaning natural stone requires precise product selection and a gentle, informed technique. Using the wrong cleaner, even once, can cause permanent etching. A professional understands the specific pH requirements of different stone types and knows how to remove surface grime without compromising the stone's integrity. This isn't about scrubbing harder; it's about applying the correct chemistry and method to preserve your investment.
Everyone who cleans for Broom works for Broom — hired, trained, and background-checked by us, not sourced from a gig app or contractor marketplace. That training includes this specific problem: the right product for this surface, the correct dwell time, and what causes damage when used incorrectly. The same cleaner returns every visit, building familiarity with how your home specifically accumulates this kind of buildup. When you mention it in the quote form, your cleaner arrives prepared — not discovering it once they're inside. ##
Your natural stone surfaces will regain their clean, smooth feel and original luster without any new dull spots or etching. We use only pH-neutral cleaners designed for stone, gently removing grime and spills while preserving the surface's natural beauty and integrity.
For routine maintenance, our recurring cleaning visits will keep your natural stone looking its best. If your stone already has etching or significant damage from improper cleaning, we can clean around it, but we do not offer stone sealing or restoration services, which are specialized treatments.
Can I use my regular kitchen cleaner on granite?
No, most common kitchen cleaners are acidic or too alkaline and will etch or dull your granite over time. You must use a pH-neutral cleaner specifically designed for natural stone.
What if my stone is already etched?
Etching is permanent damage to the stone's surface. While we can clean the stone and prevent further damage, we cannot remove existing etch marks. This requires professional stone restoration.
Do you seal natural stone?
No, we focus on cleaning and maintaining natural stone surfaces. Sealing is a separate, specialized service that we do not provide.
How often should natural stone be cleaned professionally?
For optimal preservation and appearance, we recommend professional cleaning as part of your recurring service, typically every two to four weeks, depending on usage.
Natural stone surfaces — marble, granite, travertine — are damaged by the wrong pH. If you have stone in your home, flag it in the quote form and we'll make sure only pH-neutral products are used on those surfaces.
Tell us about your stone surfaces so we can build a pH-safe plan into your home's checklist.
We'll ask about the location, the stone type, and the finish. Your cleaner arrives with the right products.
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