When am I charged?
After each clean, not before. [PLACEHOLDER: confirm exact timing — same day after completion? Day after? Within X hours?]
You shouldn't pay for a service before it happens. We keep a card on file to secure your booking and to make the post-visit charge automatic, but the charge runs after the work is done.
What this means for your clean
- No upfront deposits for recurring service
- Your card on file is charged automatically — no invoice to manage
- You'll see the charge in your portal and on your card statement same day
What to do
- Card on file is required at booking
- Update your card in the portal anytime if it changes
Exceptions
- One-time cleans (move-out, deep) may require a deposit at booking — we'll let you know on the quote.