How do tips work?
Optional, never expected. Tips can go via your portal, on the post-visit scorecard, or in cash. [PLACEHOLDER: confirm — assumed 100% goes to the cleaner with no processing fee withheld.]
Our cleaners are W-2 employees paid a fair wage. They're not relying on tips to make rent — unlike gig contractors whose pay model assumes tipping fills the gap. That said, cleaning is physical work, and a tip is a good way to recognize a job done well.
We make tipping easy digitally so you don't have to think about cash. [PLACEHOLDER: confirm 100% pass-through to cleaner.]
What this means for your clean
- Tipping is optional in the real sense — your cleaner isn't depending on it
- If you do tip, the money goes to the person who did the work
- You can tip on a specific visit or set up a standing tip in the portal
What to do
- Use the link in your post-visit email to leave a tip
- Or leave cash on the counter clearly marked for the cleaner
- Or set up a standing tip in your portal that applies to every visit