What if I need to cancel service entirely?
Tell us. No contracts, no cancellation fees. We just ask for 48 hours' notice before your next visit so we can reassign your cleaner.
We never want to be a company you stay with because leaving is annoying. We want to earn your business every visit. If you're moving, your situation changes, or it's not working — you should be able to walk away cleanly.
The notice ask is so your cleaner isn't surprised by a sudden hole in their week. They count on the hours.
What this means for your clean
- No fees or penalties for canceling
- You can restart later — your home plan stays in our system
- We won't try to talk you out of it if you've decided
What to do
- Call or email the office
- Let us know why if you're willing — it helps us improve