How do you handle pet hair and odors?
Pet-home cleaning is its own protocol — different vacuum techniques, different baseboard frequency, enzymatic cleaners for accident-prone spots. Built into standard service when you tell us about your pets.
Pet hair and odor don't respond to standard cleaning the same way other dirt does. Regular vacuuming pushes hair around; standard cleaners mask urine smell instead of breaking it down. Pet-home protocols handle both correctly.
For hair: vacuum order matters (dry surfaces first to avoid scattering), upholstery attachments for fabric, damp-rubber-glove technique for hair clumps, baseboard wet-wiping in pet zones every visit instead of dry.
For odor: enzymatic cleaners on accident spots — they break down the bacteria causing the smell instead of covering it. Standard all-purpose products don't do this; you'd just be wiping the surface.
What this means for your clean
- Your home plan auto-includes pet protocols when you flag pets
- Pet zones — entryways, dog beds, cat spots — get more attention than non-pet areas
- Heavy shedders get higher service levels on floors, upholstery, baseboards
What to do
- Flag pets when you book — types, names, where they spend time
- Mention specific problem zones (corner where the cat sprays, hallway where muddy paws track)
- Tell us if you want pet beds washed (separate add-on)
Your 2nd clean is free.
New weekly & biweekly clients only.